IDEAL Software Design is proud to announce a strategic partnership with Rakuten Symphony, under which IDEAL has been appointed as a Value-Added Distributor< for the Rakuten Cloud portfolio across the Middle East and Africa (MEA) region.
This appointment marks a significant milestone in our mission to deliver innovative, cloud-native, and AI-ready solutions that empower organizations across the region to accelerate their digital transformation journey.
As a trusted regional partner, IDEAL will lead:
- Market enablement and channel development
- Full implementation and deployment of Rakuten Cloud solutions
- Technical support (Level-1 and Level-2) across both public and private sector clients
The Rakuten Cloud portfolio includes scalable, modern cloud-native platforms designed to support AI-driven workloads, modern enterprise applications, and advanced infrastructure—all while respecting data sovereignty and local compliance needs.
IDEAL’s appointment reflects our deep expertise in enterprise technology, cloud architecture, and regional market dynamics. Our collaboration with Rakuten Symphony aligns with our long-term vision to support clients in navigating the evolving technology landscape with confidence, agility, and localized support.

We are honored to partner with Rakuten Symphony to bring its world-class cloud solutions to the MEA regionsaid Ivor Rankin, General Manager at IDEAL Software Design. This partnership allows us to expand our portfolio with advanced technologies that directly address our clients’ needs in scalability, security, and performance—particularly in sectors like finance, healthcare, education, government, and manufacturing
About IDEAL Software Design
IDEAL Software Design is a leading UAE-based value-added distributor, focused on delivering next-generation AI, cloud, and data infrastructure solutions across the Middle East and Africa. With deep technical expertise and strong regional presence, IDEAL enables enterprises and governments to adopt secure, future-ready technologies that drive digital transformation and sustainable innovation.
About Rakuten Symphony
Rakuten Symphony is a global technology company transforming the telecom and cloud infrastructure landscape. Leveraging open architecture and automation-first design, the company enables operators and enterprises to deploy scalable, cloud-native services faster and more efficiently. With operations spanning Japan, the U.S., Europe, Asia, and the MEA region, Rakuten Symphony is redefining what's possible in modern connectivity.